Refund and Returns Policy

Under Australian Consumer Law we are not required to provide a refund or replacement if you change your mind. 

But you can choose a refund or exchange if an item has a major problem. This is when the item: 

  • Has a problem that would have stopped someone from buying the item if they had known about it 
  • Is unsafe
  • Is significantly different from the sample or description.doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time, you can choose a refund or replacement. 
Please keep your proof of purchase—e.g., your receipt.  

Alternatively, you can choose to keep the item and we will compensate you for any drop in value. 

Would you like to LEARN TO CRAFT?

With a teacher with seemingly endless patience?* 

Teaching is my happy place!!


0402 206 783

Maroochy River, QLD

See you soon, Wendy!

We acknowledge the people of the Kabi Kabi and Jinibara Peoples as the traditional owners of the land where Making It is owned and primarily operated from. We pay our deepest respects to Elders, past, present and emerging.